Fleet electrification is raising the bar on depot operations. As more vehicles plug in more often, the margin for error shrinks and the need for reliability grows. Automation is no longer ‘nice to have’, it’s the only way to coordinate charging at scale, manage energy intelligently and keep vehicles ready for service.
But depots aren’t spreadsheets. They’re live operational environments: vehicles returning late, dispatch plans changing, faults appearing without warning and grid limits that can’t be ignored. While automation is key, a hands-off approach isn’t the way forward either.
That’s why VEV-IQ gives fleet and depot teams the ability to step in instantly, intervene confidently and keep operations moving, without losing the benefits of automation.
The customer challenge:
Running a fleet from a 24/7 depot means operations never truly pause and that constant motion demands continuous oversight and the ability to act quickly when conditions change. Yet many still rely on manual charging processes that introduce unnecessary risk. Plugging in vehicles without coordination can easily lead to electrical overloads, tripped circuits and unexpected downtime that disrupts the entire operation.
These challenges are amplified by fragmented workflows and limited visibility into what’s happening across chargers, vehicles and the energy system. When managers are forced to piece together information from multiple systems or walk the depot floor to understand what’s going on, inefficiencies multiply and decisions slow down.
At the same time, rising energy prices make unmanaged charging more costly than ever. Without smart controls, fleets can unintentionally charge during peak tariff periods, push sites beyond their grid limits or increase demand charges that significantly inflate monthly bills. And with many depots already operating close to capacity, grid constraints require careful, proactive management to avoid penalties or even damage to electrical infrastructure. All of this creates a complex environment where reliable, real-time control isn’t just beneficial – it’s essential for keeping vehicles ready, operations stable and costs under control.
How VEV-IQ gives you control – without adding to your workload
VEV-IQ is designed to run your depot quietly and intelligently in the background and gives you fast, direct control when operations demand it. That balance is what keeps teams efficient day-to-day and resilient under pressure.
Remote management: act instantly, from anywhere
With VEV-IQ, depot teams don’t need to physically move around their site to manage charging. They can start or stop chargers remotely, adjust priorities and respond in real time, without slowing down the rest of the operation. That means less wasted time, fewer avoidable errors and more flexibility when conditions change.
Remote diagnostics & incident management: resolving issues faster
When something goes wrong, speed matters and so does knowing what to do next. VEV-IQ provides remote diagnostics to identify and triage issues quickly, and where possible, fix them remotely to minimise downtime.
When an on-site response is needed, VEV-IQ supports incident management with integrated real-world support, including automatic escalation and engineer dispatch – helping ensure rapid resolution and consistent infrastructure uptime.
Load management: avoid added risk and cost
VEV-IQ offers advanced load management to keep charging within your site’s grid limits, preventing overloads, reducing electrical risk and avoiding costly penalties tied to peak usage or grid limit breaches.
Charger scheduling: readiness you can rely on
Operations rely on vehicles leaving on time and charging systems need to match that reality. With VEV-IQ, you can set vehicle departure times and the system schedules charging accordingly. Vehicles are ready when they’re needed without requiring constant manual oversight.
Authentication controls and user management
VEV-IQ supports authentication controls so only approved users can initiate charging via RFID, Autocharge, or the VEV-IQ app – the choice is yours! For added control, VEV-IQ enables user management with role-based access control, so organisations can align access with operational responsibilities.
Control that shows up in the metrics
When control is built into the platform and not bolted on through manual workarounds, the impact is immediate and measurable:
- One source of truth for operational and energy data, across chargers, vehicles and site constraints
- Faster, evidence-driven decisions, backed by real-time insights and actionable information
- Reduced manual workload, through automation, remote operations and streamlined workflows
- Streamlined operations, cutting inefficiency and wasted time across the depot
- Greater confidence in uptime, enabled by proactive support and structured incident escalation
The result is a charging environment that’s controlled, resilient, ready for scale and designed to keep vehicles moving and depot operations performing at their best.
December 2025
